Fluent in your menu
Every dish, price and ingredient — answered from your real menu data, never from imagination. If it's not on the menu, Ziyava says so.
For restaurants · on WhatsApp
Your restaurant's best host never sleeps.
Ziyava answers every WhatsApp message your restaurant receives — menu questions, dietary needs, voice notes, any language — and hands the conversation to your team the moment a human touch matters. On your existing number. In seconds.
Built on the official WhatsApp Business Platform — no new number, no new apps for your team.
Today
📖 Answers from your real menu
🎙️ Voice notes understood
🌍 Replies in the guest's language
🤝 Team takes over — bot goes silent
WhatsApp · your manager's phone
HIGH
Party booking request 🥂
Terrace · 12 guests · Friday — guest is waiting for confirmation
24/7always on, even at 2 AM
Secondstypical reply time
50+ languagesdetected per message
Zeromessages left on read
What it does
A host with perfect memory
and perfect manners.
Ziyava is trained on your menu and your house rules — nothing else. It answers what it knows, and gracefully hands over what it doesn't.
Every guest's language
English, Arabic, Turkish and 50+ more — detected message by message, with flawless right-to-left Arabic. Guests feel at home instantly.
Voice notes, understood
Guests love talking. Ziyava listens — voice messages are transcribed and answered like any other message, in the same language.
Handover that feels human
Your team replies from the WhatsApp app they already use — Ziyava goes silent instantly and stays out of the way while a human is in charge.
Alerts with judgment
A party booking or an unhappy guest reaches your manager as HIGH priority. Small talk never buzzes anyone's pocket. Chats needing a human stay unread — open WhatsApp, see exactly what needs you.
Careful where it counts
Allergen questions always include a "please confirm with our team" note. Reservations, refunds and anything sensitive go straight to humans — never guessed.
How it works
Live in under a week.
No new number. No new hardware. No training sessions for your staff.
Share your menu
PDF, photos or a link — we turn it into Ziyava's knowledge base and set your house rules: what it may answer, and what always goes to a human.
Connect your number
Official WhatsApp Business Platform with coexistence — your existing number, and the WhatsApp app on your phones keeps working exactly as before.
Stay in control
Watch conversations live, jump in whenever you like, and get a morning digest of what your guests asked for. You can pause the bot with one message.
Your team's side
AI for the routine.
Humans for the moments.
Ziyava knows the difference between "do you have parking?" and a birthday dinner for twelve. The first gets answered. The second gets a human — fast.
- Reply from the normal WhatsApp app — the bot silences itself instantly
- Priority-ranked notifications, so the important pings surface first
- Handled chats are marked read; chats needing you stay unread
- A morning digest turns yesterday's chats into decisions
HIGH
Party booking · terrace for 12
"Can I book the terrace for 12 people this Friday?" — guest waiting for confirmation
handled
Menu question · answered
Truffle Tagliatelle — ingredients & price. No action needed, marked as read.
☀️
Good morning, Amarayesterday's digest
- 42 conversations handled
- 3 passed to your team
- Most asked: Truffle Tagliatelle
- 6 guests asked for vegan options
Pricing
Founding partner terms.
We're onboarding a small group of founding restaurants in Abu Dhabi. Simple monthly pricing, shaped with our first partners.
Founding partner
Everything, one plan
Contact us for founding pricing
- Full menu & house-rules onboarding
- Unlimited guest conversations, 24/7
- English, Arabic & 50+ languages
- Voice notes, photos & dish images
- Human handover & priority alerts
- Morning digest for your manager
- White-glove setup in under a week
No long-term contract · cancel anytime
Questions
Asked & answered.
Do we need a new phone number?
No. Ziyava connects to your existing WhatsApp Business number through Meta's official coexistence setup. The WhatsApp app on your team's phones keeps working exactly as it does today.
What happens when it doesn't know the answer?
It never invents one. The guest gets a warm "our team will be with you shortly", and the right person on your side gets a notification — priority-ranked, so a birthday booking outranks a parking question.
Can our staff take over a conversation?
Anytime. The moment someone from your team replies from the WhatsApp app, Ziyava goes silent for that chat. It only returns after your team has been away for a while — and only if the guest still needs an answer.
Can it take reservations?
Today, reservation requests go straight to your team — Ziyava recognizes the request, flags it with the right priority (a birthday dinner for twelve outranks a parking question), notifies the right person instantly, and tells the guest a human will confirm shortly. Fully automatic booking — live availability, holds and confirmations — is coming very soon. And even then, our logic stays the same: anything big, special or sensitive is always handed to a human.
Which languages does it speak?
It detects the language of every single message and replies in kind — English, Arabic (with correct right-to-left script), Turkish and 50+ more. One guest can even switch languages mid-conversation.
Is it safe for allergen questions?
Ziyava only states ingredients you've provided, and every allergen-related answer automatically carries a "please confirm severe allergies with our staff" note. You approve the house rules before going live.
How long does setup take?
Typically under a week: your menu becomes Ziyava's knowledge in a day or two, connecting the number takes minutes, and we fine-tune the tone together before your guests ever see it.
Never leave a guest
on read again.
Tell us about your restaurant — we'll show you Ziyava answering your menu, live on WhatsApp.
Get in touchor write to us — info@ziyava.com